SAK's New Health and Safety Protocols
Share this blog post on:
We really appreciate your interest in coming back to SAK amidst the challenges of COVID-19. We understand that it's important for you to know exactly what protocols you can expect to encounter upon visiting our theater.
Free Parking: The City of Orlando has extended a free parking offer to anyone parking in the Library Parking Garage (112 E Central Blvd). Simply take your stub to our box office and we will validate to $0. Parking in the slightly closer Plaza Garage (15 S Court Ave) will continue to be validated to $4.
Face Masks: The CDC highly encourages wearing a mask when social distancing cannot be achieved. We are asking all guests to please wear a face covering when not seated. If you arrive without a mask, we can provide one for you for $1. Edit: On 6/18/20 Orange County has mandated that ALL patrons and staff wear masks, including performers on stage. Masks can be removed while eating or drinking.
When you arrive: With tickets already purchased online, our box office cashier will check you in and direct you right up the stairs. Hand sanitizer will be available for you upon entry. You will see one-way traffic indicators on the floor to reduce cross-flow of traffic. Additionally, our goal is to completely eliminate the line that generally leads into the theater, so that you can walk up and be seated immediately. We will accomplish this by opening early and limiting our capacity.
Capacity and Social Distancing: While SAK is allowed to seat up to 50% of our building's capacity, we have decided to limit capacity to less than 1/3. This will allow us to better ensure that 6 feet of social distancing between parties is achieved while seated in the theater. Your party will be seated together (to the best of our ability), but separated from other parties. Our house manager will personally show each party to their seats.
Concession and Bathroom Lines: We will have social distancing markers on the floor throughout our hallways and concession area. Our show hosts will be encouraging audiences to use the restroom or to get concessions during the show as needed to reduce the rush at intermission. We promise our performers will not call attention to you for leaving or returning during the performance.
Cleaning Protocols: Our staff will be cleaning from the time they arrive to the time we close our doors for the evening. Every touch point will be disinfected hourly, including our bar top, hand rails, door knobs and seats.
If you have any other questions or concerns, please email us at [email protected]
You can also call us at 407-648-0001, but please understand that our office hours are limited until we get back to full swing.